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Thornbury Community Care Services has a long history of working with clients and service users requiring nursing care in the community. With changing practice, clients and service users moving more quickly out of hospital to the Community settings, Thornbury now provides Community Care to a variety of service users and clients in their own home. This can be managed care packages for PCTs, LHBs, Social Services, NHS and/or private clients or care tailored to the individual needs of the service user and family.
Thornbury Community Care provides a unique service. A Thornbury Community Nurse, and Health Care Assistant (HCA)/Care Support Worker’s (CSW) role is broad and varied. It can range from delivery of care of an “intensive care” nature in the service user’s home to provision of long term support for chronic conditions.
Our aim is to supply a seamless transitional service from the acute hospital setting to the home environment. Working in a service user’s home is very different from a hospital setting. Nurses and HCAs/CSWs have to be skilled in responding to change when working in a less controlled environment, having the ability to embrace a family centred approach.
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We understand that providing high quality nursing care to service users in their own homes is paramount. For this reason it is essential that we recruit nurses and HCAs/CSWs who have the experience and skills to work autonomously in this environment. The Agency aims to provide a quality service through provision of the very best Agency workers.
As a Nursing and Domiciliary Care Agency, we are regulated by the “Care Quality Commission” (CQC), for our work in England.
The CQC regulate all health and adult social care services in England, whether provided by the NHS, Local Authorities, Private Companies or voluntary organisations.
In Wales we are regulated by the Care and Social Services Inspectorate (CSSIW).
In Scotland we are regulated by the Scottish Commission for the Regulation of Care (Care Commission).
These regulatory bodies require us to apply a strict set of criteria when recruiting nurses and HCAs/CSWs to ensure and verify that all Agency workers are properly qualified, experienced and adaptable to service users’ needs. Therefore, our processes strive to exceed the statutory recruitment and selection standards required for nursing and domiciliary care agencies.
Our team of Recruitment Registered Nurses (RNs) interview applicants right across the country, usually in premises which are conveniently located for the applicant being interviewed.
By necessity the recruitment process is very thorough and will include a face to face interview, checks into professional registration, qualification, experience, competencies, a review of current immunisation and health check, Enhanced Disclosure including POVA & POCA check if appropriate.
Key steps in the Recruitment and Selection process are as follows:
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Initial contact with recruitment team and assessment of suitability to register by trained Recruitment RN. |
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Interview booked at suitable, convenient location. Interview confirmation letter and appropriate disclosure form sent, also detailing any further documentation required at interview. |
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Face to face interview conducted by Recruitment RN with specialist recruitment and selection training. |
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Referees contacted in writing along with clinical competency checklist and references followed up. |
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Application processed, necessary checks carried out (Occupational Health, NMC registration, ID verification, training evidence and Disclosure). |
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Successful applicants informed of registration and inclusion on to the Agency database. |
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Induction pack issued, including ID Badge, timesheets and pay rates. |
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Induction Handbook specific to community care workers issued. |
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Thornbury Community nurses are expected to work hard and professionally for our service users at all times - our good reputation is founded on the competence, reliability and attitude of our nurses.
Our commitment to you
We will recognise and reward your exceptional skills and efforts and for this we will offer:
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Excellent pay rates. |
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Prompt weekly payments. |
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Immediate holiday pay. |
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Access to a Stakeholder Pension Scheme. |
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Full 24 hour professional support. |
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Free professional development and training. |
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Flexible working. |
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Wide variety of assignments. |
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As a company, we strive to deliver a distinguished quality service to our service users by ensuring our nurses and carers meet our specified criteria and the regulatory requirements for a community placement.
Ongoing programmes of induction equip our community trained nurses and carers with the knowledge and understanding that they require to work safely within a home setting. Orientation into community care services is essential to ensure our nurses are flexible, respectful but confident in responding to changing situations and the service user needs.
Therefore, our training team provides a rolling programme of mandatory training and additional client specific training to guarantee that our community care nurses are “up to date” and competent in their clinical practice. |
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Mandatory 3 day Induction Programme
Includes:
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Basic Life Support & Manual Handling Training in a Home Setting. |
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Oral Suction & Management. |
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POVA and POCA. |
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Risk Assessments. |
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Lone Working Policy. |
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Therapeutic Relationships and Professional Boundaries. |
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Infection Control. |
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First Aid. |
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Handling Waste. |
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Care Plans/ Record Keeping. |
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Enteral Feeding. |
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Stoma Care. |
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Catheter Care. |
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Competencies & what they mean. |
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| Community Critical Care Study Days
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Tracheostomy Management. |
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Ventilation Care. |
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| Additional Client Specific Training
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Basic Life Support via Tracheostomy. |
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Changing Tracheostomy Tubes and Tapes. |
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Management and the Care of Nippy Junior Ventilator and Humidifier. |
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Thornbury Community Care is committed to providing clinical supervision for its healthcare workers. An appointed community team manager will aim to ensure that agency workers have access to clinical supervision at least 4 times a year. We encourage practitioners to reflect and learn from experiences in the home setting.
Thornbury Nursing Services is committed to a process of governance which includes systems in place to continually improve the quality of the services that we provide.
In addition, Thornbury Nursing Services offers a comprehensive portfolio of free Continuing Professional Development (CPD) and Post Registration Education and Practice (PREP). Our Agency workers receive a free training certificate of attendance for their personal portfolio.
Thornbury also hosts an RCN Resource Area within its HQ at Bristol. Through our strong association with the RCN we are able to offer and encourage an ideal opportunity for quiet study, research and reflection of practice with provision of current publications to support evidence based practice.
Potential nurses and HCAs/CSWs who are wishing to register or re-register with Thornbury Community Care should initially contact the community recruitment team directly on:
For England and Wales – 0845 120 5280
Or if you would like to complete an on – line application please click here.
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